<p>Sometimes tracking can take 24&#x2013;48 hours to update after your order ships &#x2014; especially during busy carrier periods. If it&#x2019;s been longer than that or if something looks off, reach out to our team and we&#x2019;ll be happy to check on it for you!</p>

Sometimes tracking can take 24–48 hours to update after your order ships — especially during busy carrier periods. If it’s been longer than that or if something looks off, reach out to our team and we’ll be happy to check on it for you!

Why hasn't my tracking information updated?

My Orders

What if there are white specks in my product?

Where can I buy your products?

Do you have sample size products available?

What ingredients are in your products?

PB2 Product Usage Information

Do PB2 products contain gluten?

What is PB2 powdered peanut butter?

Is PB2 made with real peanuts?

Can I use PB2 in baking?

Can I use PB2 without reconstituting it?

Can I mix PB2 with liquids other than water?

Can I freeze PB2?

Can I pre-mix PB2?

Regulations on Heavy Metals

PB2 Pre+Probiotic Strains

My PB2 is past the "Best By" date, is it safe to eat?

Is PB2 good for weight loss?

Does the best by date change after opening the jar?

Do you test for aflatoxin levels?

Is PB2 Safe for Dogs?

How is PB2 powdered peanut butter different than traditional peanut butter?

Is PB2 powdered peanut butter good for weight loss?

How do I mix PB2 to make peanut butter?

Does PB2 contain added sugar or salt?

Does PB2 Original have Folate/Folic Acid?

PB2 and oxalates

Are PB2 Almond Powder and Cashew Powder processed in the same facility? What about cross-contamination or allergens?

Powdered Nut Butters

What is PB2 Performance?

How is PB2 Performance different from Original PB2?

What kind of protein is in PB2 Performance?

PB2 Performance

Q: Do the nutrition facts on PB2 Pantry baking mixes include added ingredients like eggs or oil?

What is the PB2 Pantry line?

What products are in the PB2 Pantry line?

Are PB2 Pantry products gluten-free?

Do PB2 Pantry baking mixes contain peanuts?

How do I prepare PB2 Pantry mixes?

Can I make PB2 Pantry recipes vegan?

Are PB2 Pantry products non-GMO?

PB2 Pantry

What is PB2 Natural Creamy Peanut Butter Spread?

Does PB2 Natural Creamy Peanut Butter contain added sugar?

Is PB2 Natural Creamy Peanut Butter gluten-free?

What’s the purpose of the palm oil?

Is PB2 Natural Creamy Peanut Butter vegan?

Why is allulose used as a sweetener?

PB2 Natural Creamy Peanut Butter Spread

Product Questions

What currencies do you accept?

Which payment methods do you accept?

When will I get my refund?

Do you accept checks as a payment method?

Billing

How do I track my order?

Where do you ship?

Do you have free shipping?

Do you offer expedited shipping?

My package says delivered but I haven't received it - what should I do?

What should I do if my order is lost in transit?

Shipping

How do I login and create an account?

How do I reset my account password?

How do I change my email?

Where do I find information about my order history?

Account Questions

Can I purchase products without subscribing?

Subscriptions

How do I cancel my order?

Where can I reach out for support?

Can I edit my order after it's been placed?

I entered the wrong shipping address — can you change it?

Why does my discount code not work?

Do you offer any promo codes?

Promo/Discount Code

Partnership Questions

Policies

Where is your factory located?

Why hasn't my tracking information updated?Updated 2 months ago